Support

We make it easy for you to offer insulin pump therapy by providing:

Expert clinical resources to help you:

  • Add insulin pump therapy to existing protocols
  • Identify patients most likely to benefit from pump therapy
  • Introduce patients to pump therapy in your office
  • Ensure patients are thoroughly trained
  • Handle paperwork for training, and
  • Help your practice establish a pump start protocol

Patient Advocates

  • Insulin pump wearers provide patients with a real-world perspective

Regional Clinical Specialists and local Clinical Specialists

  • Certified Diabetes Educators who can help your practice and your patients get the most out of insulin pump therapy

Account Manager

  • Assist your office with product and service information

Pump Administration

  • Assists patients with reimbursement matters

24/7/365 Technical Support

  • Minimizes patient calls to your office (especially nights/weekends/holidays)

Comprehensive Training Options

  • Includes diabetes, nutrition, insulin pump basics and advanced pump therapy options- offered online, with a workbook or face-to-face.

Scheduled Delivery Service

  • Your patients can opt to receive automatic shipments of supplies to their door, minimizing the chance of therapy disruption

For more information including user guides, detailed product information or other reading materials click here.

You may have questions. Contact us, we want to help.

If you have any additional questions or comments regarding ACCU-CHEK® or Disetronic products and services, please contact us:

Via email at info@disetronic-usa.com

By phone at 1-800-280-7801

By mail at:
Disetronic Medical Systems Inc.
11800 Exit 5 Parkway
Suite 120
Fishers, IN 46037